Tutors: Instructions

Starting Package Pickup Instructions for Tutors

International tutors may pick up packages for their exchange students before their arrival. This is often a good option for example if the student for example arrives outside opening hours. Please follow the steps and guidelines below to ensure a smooth process:

  1. Visit the Storage during opening hours. 
  2. Filling out the forms 
    • At the Storage you’ll be asked to fill some forms so we can keep track of the packages and know for which students they have been picked up for
      1. Tutor Information Card
    • Fill out and sign the online Tutor Information Card at the starting package office.
    • By signing, you agree to take responsibility for the package until the exchange student signs their own borrower agreement.
      1. Pick-up Form
    • Your students NAME and ARRIVAL DATE
  3. Consent and Timing
    • Only pick up packages when you have clear consent from your student.
    • Packages can be picked up no earlier than two weeks before the student’s arrival.
  4. No Receipts or Reservations Needed
    • You do not need to show payment receipts to pick up packages.
    • There is no need to book or reserve a time—simply visit us during our opening hours.
  5. Borrower Agreement
    • Ensure that your student knows they have to sign the borrower agreement within two weeks of their arrival.
    • If the agreement is not signed within this time, a €10.00 penalty fee will be deducted from the student’s deposit so that’s why it’s important they are informed about it.

If you have any questions or concerns, feel free to reach out to the starting package office during opening hours or via email. Thank you for your cooperation!